Privacy policy

1. General Information

Dona Espadrilles respects your privacy and is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have regarding your information.

2. Data We Collect

We collect only the necessary information to ensure a safe and efficient shopping experience on our website, including:

• Personal data: name, surname, shipping address, email address, and phone number.

• Payment information: transaction details processed through secure payment systems (we do not have access to your card details).

• Device and browsing data: IP address, device type, browser information, and website activity collected through cookies.

3. How We Use Your Data

Your data is used for the following purposes:

• Processing and delivering orders

• Communicating with you regarding orders and customer support

• Improving user experience and website optimization

• Marketing communication (only with your consent)

4. User Rights

You have the right to:

• Request access, correction, or deletion of your data

• Restrict or object to data processing

• Withdraw consent for marketing communications

• File a complaint with relevant authorities regarding data processing

5. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.

6. Cookies

Our website uses cookies to analyze traffic, improve performance, and personalize content. You can manage cookie settings in your browser.

7. Sharing Data with Third Parties

We do not sell or share your data with third parties, except when necessary for:

• Payment processing

• Order delivery (courier services)

• Legal and regulatory requirements

8. Contact Information

For any questions or requests regarding your data, you can contact us via email: [office@donaespadrilles.com]

This privacy policy may be updated in accordance with changes in legislation or our business practices. We recommend checking this page periodically for the latest updates.